Orders are typically processed within 1-2 business days. You’ll receive a confirmation email once your order has shipped.

We offer standard, expedited, and express shipping. Rates are calculated at checkout based on your location and order size. Free standard shipping is available for orders over $100.

Yes, once your order ships, you’ll receive an email with tracking information to follow your package’s journey

Share details about your shipping policies, item returns, or customer service.

Items can be returned within 30 days of receiving your order if they are unworn, unwashed, undamaged, and in their original condition with tags attached. Sale items are final and cannot be returned or exchanged unless otherwise noted. Please visit our Returns & Exchange Policy for more information.

We offer exchanges for the same item in a different size or color, subject to availability. For a different product, please return the original item for a refund and place a new order.

Contact us at hello@kindrednyc.com with your order number and reason for return. Once approved, you’ll receive a prepaid return label. Refunds will be processed within 10 business days of receiving your return.

Our detailed size guide is available on each product page to help you find the perfect fit. If you’re unsure, feel free to email us at hello@kindrednyc.com for personalized assistance.

Our proprietary FlexForm Fabrics are crafted by a century-old Japanese mill, offering unparalleled fit, breathability, and comfort. These fabrics are machine washable, wrinkle-resistant, and designed to adapt seamlessly across sizes. For more information, visit our Fabric Guide.

Absolutely! All of our pieces are machine washable and wrinkle-resistant, making them as practical as they are elegant.

We process orders quickly, but if you need to make a change, contact us at hello@kindrednyc.com as soon as possible. While we can’t guarantee changes, we’ll do our best to accommodate your request.

You can email us at hello@kindrednyc.com. We’re available Monday through Friday, 9 AM to 5 PM EST, and we aim to respond within 24-48 hours.