At Kindred NYC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us through our website and services.

Information We Collect

We collect two types of information:

1. Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information, including but not limited to:

   • Name
   • Email address
   • Shipping and billing address
   • Phone number
   • Payment information (credit card details)
   • Order history

2. Non-Personal Information: We automatically collect non-personal information when you visit our site, including but not limited to:

   • IP address
   • Browser type
   • Device information
   • Pages visited
   • Time spent on our website
   • Referring/exit pages

How We Use Your Information

The information we collect helps us to improve your shopping experience and offer personalized services. We use your information in the following ways:

• Order Fulfillment: To process and fulfill your orders, including payment processing, shipping, and delivery.
• Customer Service: To respond to your inquiries, requests, or issues.
• Marketing & Communication: To send you marketing communications, updates, and promotions (only if you have opted in). You can opt out at any time.
• Site Improvement: To analyze website traffic and improve our website, products, and services.
• Legal Compliance: To comply with applicable laws and regulations, such as preventing fraud or maintaining records of your transactions.

How We Share Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share your data with third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, conducting business (e.g., payment processors, shipping companies), or providing services to you.
• Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, safety, or property of Kindred NYC, our customers, or others.
• Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect non-personal information. Cookies are small files stored on your device that allow us to recognize your browser and capture information such as your preferences and site activity.

You can control cookie settings through your browser, but disabling cookies may limit some functionalities on our website.

Your Rights and Choices

You have the right to:

• Access, Correct, or Delete your personal information by logging into your account or contacting us.
• Opt-Out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or contacting us.
• Disable Cookies by adjusting your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Kindred NYC does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top will reflect the most recent revision. By continuing to use our website, you accept any updates to this policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us.